A key element in our management approach is listening to our clients so we can clearly understand their investment goals. We apply this understanding to our management plan and operating budgets to assist investors in achieving their goals. The core of our approach is delivering superior Customer Service. We recognize that meeting and exceeding property owner and tenant expectations translates into higher occupancy rates and greater overall satisfaction. We achieve these results through regular property inspections, tenant contact and client communications. Our 24-hour customer service and attention to property condition help ensure the highest level of tenant satisfaction and retention.